Privacy Policy for Suwasewana Elders Home

Effective Date: October 3, 2025

SUWASEWANA Elders Home (operated by the R. M. Banda Housing Foundation) is committed to protecting the privacy and security of the personal information of our website visitors, donors, and partners. This policy outlines how we collect, use, and protect your data, ensuring our practices align with the dignity and trust inherent in our mission.

1. Information We Collect

We collect information directly from you when you engage with our website. The types of data collected include:

  • Identity and Contact Data: Name, email address, phone number, and postal address (collected via donation forms, volunteer applications, and contact forms).

  • Transaction Data: Details regarding your donations (amount, date, type of contribution). We do not store your credit card details; these are securely processed by third-party payment gateways.

  • Technical Data: Non-personal data such as your IP address, browser type, device information, and pages visited, collected via website analytics to improve our services.

2. How We Use Your Information

We use the data we collect solely for purposes related to our mission and operations:

  • Processing and Acknowledgment: To process your donations, issue official receipts, and send timely, personalized thank you notes.

  • Communication: To respond to your inquiries, schedule volunteer activities, and update you on the impact of your support (e.g., newsletters or updates about the elders).

  • Transparency and Governance: To maintain accurate financial records as required by the National Secretariat for Elders and tax regulations in Sri Lanka.

  • Security: To protect our website and our donors from fraud or unauthorized transactions.

3. Data Sharing and Disclosure

SUWASEWANA Elders Home does not sell, rent, or trade your personal information to any third parties.

We only disclose your information in the following limited circumstances:

  • Payment Processing: We share necessary transaction data (but not card details) with trusted third-party payment processors (e.g., PayPal, bank gateways) to complete your donation.

  • Legal Compliance: When required by law or a valid legal process (e.g., government audit).

  • Service Providers: With external parties who provide technical support and email services on our behalf, strictly under confidentiality agreements.

4. Data Security

We are committed to securing your data. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, misuse, or alteration. All online transactions are processed over secure, encrypted connections (SSL/HTTPS).

5. Third-Party Links and Payment Gateways

Our website contains links to external sites, including our payment processor platforms. This Privacy Policy applies only to data collected on the {site_url} website. We are not responsible for the privacy practices of external sites. Please review the privacy policies of any third-party gateway used for donations.

6. Your Rights and Choices

You have the right to request access to the personal data we hold about you and to ask for corrections if the data is inaccurate. You may also opt-out of receiving our email updates or newsletters at any time by following the ‘unsubscribe’ link in the email.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy or the personal information we hold about you, please contact us at:

SUWASEWANA Elders Home (R. M. Banda Housing Foundation) Email: info@suwasewana.org Address: Sarananda Mawatha, Minhettiya, Kurunegala, Sri Lanka Phone: +94715631690